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Security

Built to keep a department's records safe.

FireInspection360 is engineered as a high-availability, secure-tenancy platform for the rigorous demands of municipal and state fire prevention bureaus. Data sovereignty, cryptographic integrity and extreme resiliency come first.

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Security, compliance and accessibility at FireInspection360
Data sovereignty: every record stays on US soil
Data sovereignty

A domestic-only perimeter.

We maintain a strict domestic-only data policy to simplify jurisdictional compliance and remove international legal risk. For a government agency, data residency is a non-negotiable part of fire safety data management. Unlike many SaaS providers that offshore support or development, FireInspection360 operates within a hardened domestic perimeter: every byte of data, from the first permit application to the final fire investigation report, remains under the jurisdiction of U.S. law.

  • US-exclusive operations: 100% of our engineering, DevOps and customer support teams are based in the United States. Every individual with administrative access to your environment has undergone domestic vetting and works within the same legal and ethical framework as your department.
  • Geographic confinement: all application logic, databases and secondary storage are hosted exclusively on US-soil servers. No data packets leave the domestic network, so your jurisdiction stays compliant with local and federal data privacy mandates, with none of the gray area of international routing where data might be subject to foreign surveillance or privacy laws.
  • Domestic integrity: keeping our footprint entirely within the U.S. removes the risks of cross-border data transfer. The structure is designed for the high-security requirements of municipal fire marshal software, and it gives you a clean, auditable trail of data residency that simplifies your department's annual IT audits.
Identity and infrastructure integrity
Single sign-on and infrastructure

Identity is the new perimeter. We use yours.

The platform uses enterprise-grade protocols and audited infrastructure to keep a hardened environment for fire department software. Identity is the new perimeter, so the system is designed to plug into your existing security stack rather than create new vulnerabilities.

  • OIDC-native single sign-on: we use OpenID Connect (OIDC) for authentication, so your department keeps a single source of truth for identities without managing a separate credential database in our platform. When an employee leaves your department and is deactivated in your central directory, their access to FireInspection360 is revoked instantly and automatically.
  • Externalized MFA: tethering authentication to your department's SSO provider means the platform inherits your security posture, multi-factor authentication (MFA) included, and access is controlled by your existing enterprise policies. Your IT team can enforce biometric, hardware-token or app-based MFA without configuring separate settings in our application.
  • SOC 2 audited infrastructure: FireInspection360 is built on SOC 2 Type II compliant subprocessors and data centers, so the underlying physical and virtual hardware meets the highest industry standards for security, availability and processing integrity. The platform is secure in its code and in its physical presence, from guarded data centers to redundant power supplies.
Zero-footprint payment processing
Zero-footprint payment processing

Card numbers never touch our servers.

We have removed the primary security vector for financial data by design: sensitive payment information never touches our infrastructure. That matters for a jurisdiction collecting fire permit fees and ITM reporting charges, where public trust in financial handling is paramount.

  • Third-party vaulting: every financial transaction and every piece of payment card industry (PCI) data is handled by Tier-1, PCI-DSS Level 1 certified payment vendors. When a contractor pays a fee, the data is encrypted in the browser and sent directly to the payment processor. FireInspection360 receives only a secure token confirming the payment succeeded, and the card digits stay far away from our servers.
  • No stored PII: FireInspection360 never stores, processes or transmits primary account numbers (PAN) within its own infrastructure. With that data out of our environment entirely, your department's audit scope is significantly reduced. You can tell your city council or board that your fire inspection billing system is architected to be PCI-blind, which removes the risk of a financial data breach on your watch.
Cryptographic standards and vulnerability management
Encryption and vulnerability management

Encrypted in transit, encrypted at rest, scanned every day.

We run a proactive defense to protect data at rest and in transit, the highest level of digital security for fire marshals. Every piece of data is treated as mission-critical, to the same standards financial institutions apply.

  • Encryption standards: all communication is forced over TLS 1.2 or later, and all data at rest is secured with AES-256 encryption. That is a dual-layer wrapper around your data: whether it is moving through the air to a tablet or sitting on a physical disk in a server rack, it is scrambled into an unreadable state that only the system's authorized keys can unlock.
  • Continuous monitoring: real-time threat detection and logging identify and mitigate suspicious activity the moment it occurs. Our systems are monitored 24/7/365, with automated alerts that fire the moment an unusual access pattern or unauthorized configuration change is detected. This always-on vigil protects your life safety data while you sleep.
  • Vulnerability scanning: our codebase and infrastructure undergo regular, automated vulnerability scans. We stay ahead of the OWASP Top 10 threats, keeping the platform patched against the latest exploits. We do not wait for a breach; we search for weaknesses in our perimeter every day, with rigorous regression testing on every software update.
Extreme resiliency and rigorous uptime
Extreme resiliency

Mirrored across three regions, 99.99% uptime.

The infrastructure is designed for always-on performance through massive redundancy, the reliability that mission-critical fire inspection software demands. In public safety, downtime can mean a delayed life-saving inspection or a backlog of critical safety permits.

  • Triple-region replication: every document, inspection report and permit is synchronously backed up across three distinct geographic regions in the US. Unlike a standard backup that might be a day old, the data is mirrored in real time. If a natural disaster takes out a data center in Virginia, your data is already live and waiting in two other locations.
  • Durability and recovery: the three-region strategy means even a catastrophic regional cloud outage results in zero data loss. We prioritize durability so that historical inspection records are still there years down the line, when they may be needed as legal evidence or for an insurance audit.
  • Rigorous uptime: a high-availability architecture built to handle massive spikes in traffic, such as the first week of a new annual permit cycle, without slowing down. Load balancers monitor system health and automatically reroute traffic to healthy server nodes, so a field inspector standing in a mechanical room never watches a loading spinner.
Accessibility and mobile standards
Accessibility and compliance

Usable by every member of your team, on every device.

FireInspection360 is committed to tools every member of your team can use, which makes it the most inclusive fire safety software on the market. Accessibility is not only a legal requirement; it is about making sure the best people for the job can do the job.

  • WCAG 2.1 AA and Section 508: we develop against the Web Content Accessibility Guidelines (WCAG) 2.1, with screen-reader compatibility, keyboard-only navigation and high-contrast visual modes. Your department stays compliant with federal accessibility law, and employees with visual or motor impairments get a dignified, efficient experience.
  • Mobile accessibility: whether your team uses ruggedized tablets, iPads or smartphones, the interface scales to the device. High-readability fonts and touch-optimized targets keep data entry accurate even on a tablet in a high-stress or outdoor environment.

Bring your IT team to the walkthrough.

A one-hour walkthrough with a fire prevention expert, with room for every security question, or the demo site right now.